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Shipping and returns

Made to order

Every print is made when you order it. Printful, my print partner, prints it and ships it straight to you from its facility. The delivery estimate is shown at checkout.

Where I ship

US addresses only, for now. Shipping is a flat rate per order, shown at checkout before you pay.

Email me any time for the tracking number of your order.

Misprinted, damaged or wrong

If your print arrives misprinted, damaged or isn’t what you ordered, email hello@thequietdesign.com within 30 days of delivery, with your order’s email address and a photo of the problem. You’ll get a free replacement or a full refund.

Lost in the mail

If your order hasn’t arrived within 30 days of its estimated delivery date, email me and I’ll replace it or refund it. If the tracking says it was delivered but you don’t have it, check with the carrier first; I’ll help, but a package the carrier marks as delivered can’t always be replaced.

Returns

Because each print is made for you, I can’t take back a print you’ve changed your mind about. Everything above still applies.

Wrong address

Please check your address at checkout. If a package comes back because the address was wrong or incomplete, I’ll send it again once you confirm the right one, but the cost of shipping it again is yours.

Changes and cancellations

Email me as soon as you can. Before your print goes into production I can change or cancel the order; once it’s being made, I can’t.

Refunds

Refunds go back to the card or account you paid with.

Last updated November 2026.